Privacy Policy

Introduction

Welcome to getMagicFly. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website at https://getmagicfly.com/ or place an order with us.

This policy applies to all products and services offered by getMagicFly, including our Artisan Chocolate Bars, Looseleaf Tea, Gourmet Fruit Gummies, and Herbal Softgels. Whether you are browsing our store, completing a purchase, or reaching out to our customer support team, this policy governs how your data is handled.

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review it carefully. If you have any questions, you are always welcome to contact us directly at hello@getmagicfly.com. Your trust means everything to us, and we take our responsibility to protect your information seriously.

How We Keep Your Data Secure

getMagicFly takes the security of your personal information seriously. We implement a range of technical and organizational safeguards designed to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL (Secure Socket Layer) encryption on our website, which ensures that data transmitted between your browser and our servers remains protected.

All payment information you provide is processed through trusted third-party payment processors that maintain PCI-DSS compliance. getMagicFly does not store full credit card numbers or sensitive payment credentials on our servers. Our payment partners are held to rigorous security standards to protect your financial data.

While we work hard to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to use strong, unique passwords for your account and to contact us immediately at hello@getmagicfly.com if you suspect any unauthorized access to your information. Security is a shared responsibility, and we appreciate your partnership in keeping your account safe.

Cookies and Tracking Technologies We Use

getMagicFly uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant marketing content. Cookies are small text files stored on your device that help us recognize you and remember your preferences across visits.

We use three main categories of cookies. Essential cookies are required for the website to function properly, including maintaining your shopping cart and processing transactions. Analytics cookies, such as those provided by Google Analytics, help us understand how visitors interact with our site so we can improve our content and user experience. Marketing cookies allow us to serve personalized advertisements and track the effectiveness of our promotional campaigns.

You have the right to manage your cookie preferences at any time. Most web browsers allow you to block or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, such as your ability to complete a purchase. For more information about managing cookies, visit your browser’s help documentation. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Links to External Websites

Our website at https://getmagicfly.com/ may contain links to third-party websites, social media platforms, partner pages, or other external resources that are not owned or operated by getMagicFly. These links are provided for your convenience and informational purposes only.

getMagicFly has no control over the content, privacy practices, or data collection methods of any third-party websites. When you click on an external link and leave our site, this Privacy Policy no longer applies. We strongly encourage you to review the privacy policies of any third-party websites you visit before providing them with any personal information.

We are not responsible for the privacy practices, security measures, or content of external websites, even if those sites are linked from getmagicfly.com. If you have concerns about a third-party website linked from our store, please contact that website’s operator directly. Our inclusion of a link does not constitute an endorsement of that site’s privacy or data practices.

Data We Collect From You

When you interact with getMagicFly, we collect several types of information to provide you with the best possible shopping experience. The information we collect falls into two main categories: information you provide directly to us and information collected automatically through your use of our website.

Information you provide directly includes: your full name, email address, phone number, and billing and shipping address when you create an account or place an order; payment details such as credit card information, which are processed securely by our third-party payment processors; your order history and product preferences; and any messages or inquiries you send to our customer service team.

Information collected automatically includes browsing and usage data such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. We also collect this data through cookies and similar tracking technologies. This information helps us understand how customers navigate our store and allows us to improve the shopping experience for products like our Artisan Chocolate Bars, Looseleaf Tea, Gourmet Fruit Gummies, and Herbal Softgels.

Our Policy on Children’s Privacy

getMagicFly’s website and services are not directed to children under the age of 13. We do not knowingly collect, solicit, or retain personal information from anyone under the age of 13. Our products, including Artisan Chocolate Bars, Looseleaf Tea, Gourmet Fruit Gummies, and Herbal Softgels, are marketed to adult consumers.

If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us right away at hello@getmagicfly.com or by calling +18056947051.

We are committed to complying with the Children’s Online Privacy Protection Act (COPPA) and all applicable laws relating to children’s privacy. If you are under the age of 13, please do not submit any personal information to us through our website, order forms, or customer service channels.

How We Use Your Information

getMagicFly uses the personal information we collect for a variety of purposes, all aimed at delivering a high-quality shopping experience and maintaining the trust you place in us. The primary reason we collect your information is to process and fulfill your orders — including verifying payment, arranging shipment, and keeping you informed about your order status.

We also use your information to provide responsive customer service and support, respond to your inquiries, resolve disputes, and troubleshoot any issues you may encounter. Your contact details allow us to reach you with important updates about your orders and account.

With your consent, we may use your email address to send you promotional communications, product announcements, and special offers related to our getMagicFly product lines. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at hello@getmagicfly.com.

Additionally, we use aggregated browsing and usage data to improve our website functionality, optimize product pages, and enhance the overall customer experience. We also use your information as necessary to comply with applicable laws, prevent fraud, enforce our terms of service, and protect the rights and safety of getMagicFly and our customers.

Your Rights and Choices

getMagicFly respects your right to understand and control how your personal information is used. You have the right to request access to the personal data we hold about you, as well as to request corrections to any inaccurate or incomplete information. You may also request the deletion of your personal information, subject to certain legal limitations.

If you no longer wish to receive marketing communications from us, you can opt out at any time by clicking the unsubscribe link in any promotional email, or by contacting us at hello@getmagicfly.com. Please note that even if you opt out of marketing emails, we may still send you transactional messages related to your orders or account.

California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. getMagicFly does not sell personal information. To exercise your CCPA rights, contact us at hello@getmagicfly.com.

European Residents: If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, or restrict processing of your personal data, and the right to data portability. To exercise these rights, please contact us at hello@getmagicfly.com.

How and When We Share Your Information

getMagicFly does not sell your personal information to third parties. We share your data only in limited circumstances and always with the goal of providing you with reliable service.

We share information with trusted service providers who assist us in operating our business. This includes payment processors who handle transaction security, shipping carriers who fulfill and deliver your orders, and email marketing platforms that help us communicate with you. All service providers are contractually required to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of getMagicFly, our customers, or others. In the event of a merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred to the acquiring party as part of that transaction. We will notify you of any such change via email or a prominent notice on our website.

We may also share your information with your explicit consent for purposes not covered in this policy. Aside from the circumstances described above, your personal information remains with getMagicFly and our vetted service partners.

Updates to This Privacy Policy

getMagicFly reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or industry standards. When we make material changes, we will revise the effective date at the top of this policy and post the updated version on our website at https://getmagicfly.com/our-privacy-policy.

For significant changes that materially affect how we handle your personal information, we will make reasonable efforts to notify you directly — for example, by sending an email to the address associated with your account or by displaying a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of our website and services after any changes to this Privacy Policy become effective will constitute your acknowledgment of the updated policy. If you do not agree with the revised terms, please discontinue use of our website and contact us at hello@getmagicfly.com to request deletion of your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how getMagicFly handles your personal information, we are here to help. Please do not hesitate to reach out to us using any of the contact methods below.

Email: hello@getmagicfly.com Phone: +18056947051 Mailing Address: getMagicFly, 444 Alisal Rd, Solvang, CA 93463, United States Website: https://getmagicfly.com/

We aim to respond to all privacy-related inquiries within 30 days of receipt. If you are a California resident exercising your CCPA rights, or a European resident exercising your GDPR rights, please clearly indicate this in your message so we can prioritize and appropriately address your request.

Thank you for trusting getMagicFly with your personal information. We are committed to earning and maintaining that trust every time you shop with us.